We will refund your purchase amount within 90 days of the purchase date.
To be eligible for a full refund, the item must be unused and in the same condition that you received it with the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food cannot be returned.
To complete your return, we require a receipt or proof of purchase.
Please send your return to:
There are certain situations where only partial refunds are granted (if applicable):
-Any item not in its original condition is damaged or missing parts for reasons not due to our error
Refunds (if applicable):
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed within 5-7 business days, and a credit will automatically be applied to your original method of payment.
Late or missing refunds (if applicable):
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at: email@example.com
Exchanges (if applicable):
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at: firstname.lastname@example.org
To return your product, please email us at: email@example.com
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Email: firstname.lastname@example.org and we can help resolve your situation.